The mention of “Genacol” throughout this website refers to all the companies of the Genacol Group.

Genacol takes the protection of your privacy to heart. Therefore, we are committed to respecting the confidentiality of the information you entrust to us when you visit our website, genacol.ca (hereinafter the “site”). By using this site, you accept Genacol’s privacy policy. If you disagree with our policy, please do not use this site.

COLLECTION OF PERSONAL INFORMATION

Genacol collects personal information through forms and the interactivity established between you and our Site, such as our contact forms, our newsletter registration forms, our forms for downloading promotions, etc. Genacol also collects non-identifying information, such as browser type, operating system and IP address, to ensure that this site is optimized for most users. This information is collected using cookies.

You can view our detailed cookie policy here.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Genacol uses the non-personal information collected for statistical purposes to identify the number of visits to the Site to ensure continuous improvement of the Site. Genacol may also use any information collected on the Site to provide you with targeted advertisements or marketing messages that we believe may interest you. Genacol undertakes not to sell, rent or share your personal information with any third party.

Genacol uses Google Analytics to understand better how our customers use our Site. To learn more about how Google uses your personal information, please visit https://www.google.com/intl/fr/policies/privacy/.

Genacol uses the Facebook visitor behaviour pixel for conversion measurement. The behaviour of site visitors can thus be tracked after being transmitted by clicking on a Facebook advertisement on the provider’s website. Therefore, the effectiveness of ads on Facebook can be evaluated for statistical and market research purposes and future advertising measures optimized.

The data collected is anonymous for us as the operator of this site; we cannot draw any conclusions about the identity of the users. In Facebook’s privacy policy, you will find more information on protecting your privacy: https://www.facebook.com/about/privacy/.

USE AND DISCLOSURE OF PERSONAL INFORMATION

Genacol uses your personal information only for the purposes described in this policy or otherwise as authorized or required by law. Before using or disclosing your personal information for any other purpose, we will ask for your consent unless such use or disclosure without your permission is permitted or required by law.

SECURITY

We take reasonable precautions to protect your personal data and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all requirements of accepted industry standards.

LINKS TO OTHER SITES

The Genacol site may contain “links” to other sites. These third-party sites operate independently from this site, and Genacol is not responsible for the content or privacy practices of these other websites. We suggest that you read any external website’s confidentiality or privacy statements and policies.

MODIFICATION OF THE PRIVACY POLICY

Genacol reserves the right to modify this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

HOW CAN YOU GET ADDITIONAL INFORMATION?

You can contact Genacol if you have any questions or concerns about our privacy policy and the management of your personal information by email at the following address: compliance@genacol.ca

Genacol – Compliance
81, Gaston-Dumoulin
Blainville, Quebec, Canada
J7C 6B4