The mention of “Genacol” throughout this website (hereinafter referred to as the “site”) refers to all companies within the Genacol Group.

Genacol is committed to protecting your privacy. Therefore, we are committed to respecting the confidentiality of the information you provide to us when you visit our website (hereinafter referred to as the “site”).

This Privacy Policy will provide you with information about our practices regarding personal information.

Personal information may be collected in various ways, including through an electronic form (website, social media, etc.), email, telephone, or in-person at our offices. By providing us with your personal information, you authorize Genacol to access your personal information in accordance with the requirements of Law 25 and this policy.

By using this site, you accept Genacol’s privacy policy. If you do not agree with our policy, please do not use this site.


Genacol collects all personal information through forms and through the interaction between you and our site, such as contact forms, newsletter registration forms, forms for downloading promotions, etc.

  • Name, first name, and email address
  • IP addresses, cookies, website form data

Genacol also collects non-identifying information, such as browser type, operating system, and IP address, to ensure that this site is optimized for most users. This information is collected using navigation cookies.

You can consult our detailed policy regarding navigation cookies here.


Genacol uses non-personal information collected for statistical purposes to identify the number of visits to the site in order to ensure continuous improvement of the site. Genacol may also use any information collected on the site to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. Genacol is committed to not selling, renting, or sharing your personal information with any third parties.

Genacol uses Google Analytics to better understand how our customers use our site. To learn more about how Google uses your personal information, please visit the following page: [link to Google’s privacy policy]

Genacol uses the Facebook visitor behavior pixel for conversion tracking. The behavior of site visitors can be tracked after they have been redirected by clicking on a Facebook advertisement on the provider’s website. The effectiveness of Facebook ads can thus be statistically evaluated and optimized for future advertising campaigns.

The data collected is anonymous to us as the operator of this site; we cannot draw any conclusions about the identity of users. In Facebook’s privacy policy, you will find more information about the protection of your privacy: [link to Facebook’s privacy policy]


Genacol uses your personal information only for the purposes described in this policy or as otherwise authorized or required by law. Before using or disclosing your personal information for any other purpose, we will seek your consent unless such use or disclosure without your consent is authorized or required by law.

We protect the collected data securely, both in terms of our internal procedures and technical measures. We also regularly update our standards in line with the development of information technologies.


To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that they are not lost, misused, accessed, disclosed, altered, or destroyed inappropriately. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all industry-recognized standards.


Genacol’s site may contain “links” to other sites. These third-party sites operate independently of this site, and Genacol is not responsible for the content or privacy practices of these other websites. We suggest reading the privacy statements and policies of any external websites.


Genacol reserves the right to modify this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.


You have various rights regarding your personal information. Your rights may vary depending on your geographical region. In accordance with applicable law in Quebec, you may:

  • Obtain a copy of your personal data
  • Inquire about how your personal information will be processed
  • Request an update to your personal information (change, correction)
  • Request the deletion of personal information within the limits permitted by law and applicable regulations
  • Withdraw your consent regarding the processing of your personal information

For any questions, requests, or complaints regarding your personal information or the application of this policy, you can contact our privacy officer directly, who will handle your request. You can also contact Genacol if you have any questions or concerns about our privacy policy and the management of your personal information by email at the following address: [email protected]

Genacol – Compliance
81 Gaston-Dumoulin Street
Blainville, Quebec, Canada
J7C 6B4

Updated on May 18, 2023.